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Pro account for $99 restricted to lookback of just the last 3 months :>(#212


I signed up in good faith today and immediately paid a $99 pro subscription to do an analysis of an annual online event that I ran last year. But then I discover that I am limited to researching just the most recent 3 months unless I pay another $200. I feel I’ve been had and will be requesting a cancellation and refund.

7 months ago

Just a follow up comment to say that my above concerns were addressed swiftly and effectively by the Brand Mentions Team. A very good compromise was proposed and accepted and my faith and confidence in Brand Mentions is secured. Always a good sign when companies listen to customer feedback and swiftly propose effective and attractive resolutions.

7 months ago