Dear Brand Mentions team, I need to know how to take advantage of every feature of this tool, could you please provide a tutorial or an user guide? in order to learn and checking in case of having any doubt, thanksI need to know how to take advant

where is my twitter and reddit data? theres no data showing up for twitter and reddit. The influencers data for "public profile" also empty.

I think it doesn't make sense you have to limit the number of mentions, because it's out of our control as users. Then, when it reached the limit, users cannot change any single thing of what we have paid for. Please provide win-win solution regardi

It would be very helpful if you included the name of the accounts (authors) in the mentions list not just the top ones in the report.

Good tool, will be more effective if we can also post and schedule post from brandmentions

Store old historical mentions in another section. It would be very useful to be able to store old historical mentions to be able to better manage the payments of the mentions and their limit. That feature may have a small additional cost or be an ad

Trustpilot, Barzaarvoice... and all the sites that gather customers insights are essential for our business. Please add them in your review. Thanks in advance, Mara Milan

Please adjust the software, that it actually filters out the mentions from my own social profiles.

Hi there It would be AMAZING to provide overall impressions numbers. These are provided by individual platforms (IG/FB) and while it's fine to have impressions by influencer to get a summary of the impressions, like you do with Reach, would be mass

Please in the sentiment chart (and header dashboard) put the global percents about the time selected, and percents of the days in the chart.